Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"19b10a57a200d5818880fe2c6d6b55fd","s":"2079b3e35926b8ff"}
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