Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"f980d9e4d169c6317c3469d9c621bb47","s":"b8a0d37bbba57955"}
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