Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"332b587639ed945d4469222b85c8a95c","s":"d12c4619aa086c44"}
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