Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"d052f138342c4b9d20c89fd9ea433ddc","s":"d4c9ed405fa88dc4"}
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