Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"e045da9f08aa9df9eb2ded4a74496bed","s":"ba725a5c6e0056df"}
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