Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"6cbd4a1ace7e2ab3bd0a2747bfa892e9","s":"db646404fc18d339"}
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