Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"9dd5c456b205e75d6cd8296e125e1318","s":"8444f057544493a7"}
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