Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"6f9d728a2d29bdd01c29cd6a95612737","s":"182120498e2327f3"}
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